Refund and Returns Policy

At Insanatee, we use a print-on-demand service that is produced only once they are ordered. Due to the nature of our products, we do not accept returns or exchanges if you have the wrong size or color or change your mind.

However, we understand that sometimes issues may arise. In the event that you've received a damaged product or there is a manufacturing error, we will gladly provide a free replacement or refund if contacted within 30 days of product delivery. To initiate this process, please contact our customer service team using the “Submit issue” form and include clear photos demonstrating the problem.

Items must be in new and unused condition, with all original tags and packaging
Final sale items, including clearance and discounted items, are not eligible for refunds or returns

We only replace items if they are defective or damaged.
Exchanges will be processed within 7-10 business days of receiving the returned item.
If the exchanged item is of higher value than the original item, the customer will be responsible for paying the difference.
If the exchanged item is of lower value than the original item, the customer will be refunded the difference.
If you need to exchange it for the same item, head over to the Submit Issue form on the support page.

We strive to provide our customers with the highest quality products and the best possible service. If you have any questions or concerns about our refunds and returns policy, please do not hesitate to send us your issue using the Submit Issue form on the support page.

Refund and Returns Policy

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